Privacy Policy

1. Introduction

Traders By The Bay, LLC ("Traders By The Bay," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit bythebaytraders.com (the "Website") or communicate with us. By using the Website, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

Information you provide to us

• Contact details — such as your name, company, email address, and phone number when you submit an inquiry form or contact us.
• Business information — details you share about the commodities, volumes, or trade requirements you are interested in.
• Correspondence — the content of messages you send us.

Information collected automatically

• Usage data — pages viewed, time on site, referring URLs, and interactions with the Website.
• Device & technical data — IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies — as described in Section 5 and in our Cookie Policy.

3. How We Use Information

We use the information we collect to:

• Respond to inquiries and provide requested information about our trading services;
• Operate, maintain, and improve the Website and our services;
• Communicate with you regarding potential or existing business relationships;
• Conduct compliance, due diligence, KYC/AML, and sanctions-screening obligations;
• Measure and understand the effectiveness of our marketing and advertising;
• Detect, prevent, and address fraud, security, or technical issues; and
• Comply with applicable legal and regulatory requirements.

4. Legal Bases for Processing

Where the EU/UK General Data Protection Regulation (GDPR) applies, we process personal data on the following legal bases: your consent; the performance of a contract or steps taken at your request prior to a contract; our legitimate business interests (such as operating our business and marketing our services); and compliance with legal obligations.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Website, remember preferences, analyze traffic, and support advertising. You can control cookies through your browser settings. For full details, please review our Cookie Policy.

6. Advertising & Analytics

We may use third-party services such as Google Analytics and Google Ads to understand how visitors use the Website and to deliver relevant advertising. These providers may use cookies and similar technologies to collect information about your activity over time and across websites.

• Google's use of advertising cookies enables it and its partners to serve ads based on your visits to this and other sites.
• You can opt out of personalized advertising by visiting Google Ads Settings.
• You can learn more about how Google uses data at policies.google.com/technologies/partner-sites.
• You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

7. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who perform services on our behalf (e.g., hosting, analytics, email, and IT support), bound by confidentiality obligations;
• Professional advisors such as auditors, lawyers, and compliance partners;
• Authorities and regulators where required by law, regulation, legal process, or to protect our rights; and
• Business transfers — in connection with a merger, acquisition, or sale of assets.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including to satisfy legal, accounting, compliance, or reporting requirements. When information is no longer needed, we securely delete or anonymize it.

9. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location, you may have rights to access, correct, update, delete, or restrict the processing of your personal information, to object to processing, to data portability, and to withdraw consent. Residents of California (under the CCPA/CPRA) and the EEA/UK (under the GDPR) may have additional rights. To exercise any right, contact us at info@bythebaytraders.com. We will respond consistent with applicable law and will not discriminate against you for exercising your rights.

11. International Data Transfers

We are based in the United States and may process information in the United States and other countries. Where required, we take steps to ensure that international transfers are subject to appropriate safeguards.

12. Children's Privacy

The Website is intended for a business audience and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Traders By The Bay, LLC
5427 Title Row Drive, Bradenton, FL 34210, USA
Email: info@bythebaytraders.com
Phone: +1 (917) 998-2719